Resources
FREQUENTLY ASKED QUESTIONS!
WHAT ARE YOUR PAYMENT REQUIREMENTS?
We require a 50% down payment on production runs. The remainder of the balance is due before we ship your product. After shipping, you will be sent an itemized invoice. Our preferred methods of payment include: ACH Transaction, Wire Transfer, or Cashier’s Check. We do offer terms pending your company’s credit review (please contact us for details).
WHAT IS THE TIME FRAME FOR PRODUCTION TURNAROUND?
On average you will want to plan for 2-3 weeks on the production proofing process. Then allow 6-8 weeks for production lead times during our off-season, pending material availability. Peak season (typically September through early December) may require longer lead times.
WHAT ARE YOUR MINIMUM ORDER QUANTITIES (MOQ)?
2,000 units for both card games and board games.
DO YOU PRODUCE PROTOTYPES OR PLAY-TESTING MATERIALS?
We can produce prototype games and materials, but we may refer you to a reputable alternative option that handles smaller game production runs.
WHAT ARE POINT (PT) AND GRAMS/SQ METER (GSM)?
One point, imperial measurement, equals .001 inches or card thickness. Delano references paper stock by Point measurements. GSM, a metric measurement, represents the area density of card stock, not necessarily thickness.
WHY IS THERE BATCH IDENTIFICATION OR LOT TRACKING ON PRODUCTS?
Batch identification is required for any product intended for ages under 18. We add a 9 alpha-numeric identifier on the bottom of the box or near the barcode with every product we produce in this manner.
WHAT DO YOU OFFER IN THE WAY OF UNIT PACKAGING?
Default for 2 piece boxes is 6 games to a 32 ECT RSC style custom sized corrugate carton. Tuck box games are bulk packed with standard cartons by default. Special packaging will be handled on case by case basis.
WHAT IS TESTING AND IS IT OFFERED BY DELANO?
Domestically: By law, laboratory testing needs be done by a 3rd party. Lead and Phthalate tests are required for ages 12 and under. ASTM Soluble Heavy Metals are required for ages under 6. Europe requires chemical testing to adhere to EN-71 Part 3 requirements for children under 14.
DO YOU OFFER SHIPPING AND WAREHOUSING?
Yes! We ship anywhere in the world and we do offer warehousing and fulfillment capabilities.
HOW LONG DOES QUOTE PRICING LAST?
Prices quoted shall be subject to adjustment for changes in material costs. Labor prices shall be firm for 30 days after the date of your quote.
Additional Resources
Rules Guide — (Download the PDF). Your rules are the core of your game. While the rules may seem obvious, this handy guide helps you write and organize them for everyone else.
Glossary of Game and Printing Terms —(Download the one PDF). A handy primer on printing terms and game industry terms you’ll want to know (or refresh your memory) before getting started.
Quote Request Form—(Download the PDF). Now that you have your rules down and understand the game and printing terms, it’s time to get a quote. Our quote request form is designed to help you think through all of the components and details so that we can give you the most accurate price possible.
Getting Started
We’ve included some helpful tools and information below that you can download and review during your game design and creation.
Non-Disclosure Agreement/NDA—(Download the PDF). Delano Games will always keep your design/idea(s) in the strictest confidence. We understand that some customers prefer to have an agreement in writing, and therefore, we’ve provided a very simple/straightforward document to suit this purpose.
Quote Request Form — (Download the PDF). This is a great place to start; we can help you tremendously.
Preparing Your Files—(Download the PDF). This guide will answer most of your questions about preparing your art (files) for printing at Delano Games.
Materials & Safety Information
Delano Games produces safe games. Your game is compliant with the United States safety laws (Consumer Product Safety Commission (CPSC)), including the Consumer Products Safety Information Act (CPSIA) passed in 2008.
When you print your game with Delano Games, the papers, plastics, shrink-wrap, and all other components are certified and tested. Test results are available upon request.
Since your game is made in the United States on U.S. or Canadian paper and (in most cases) using U.S.-manufactured plastic parts, you can rest assured that it will be safe and legally saleable.
Our tradition of making safe products has met or exceeded safety laws throughout our long history. (Note: Some customer-supplied or 3rd party products may not be certifiable for various reasons. Please check with us if you have any questions.) Contact Us
Going Green?
Delano Games is happy to help you produce an ecologically friendly product.
- All our chipboard is made from 100% recycled material, so your game board and box are already green!
- Recycled paper is available on request (please note it does add costs).
- All scrap paper created during manufacturing is recycled.
- All scrap plastic created during manufacturing is recycled.
- We use vegetable-based inks
- We use Aqueous (water-based) coating (although other coatings can be discussed).
- We reuse dies when/where we can to reduce materials/waste.
- The wood and rule from the dies are recycled at the end of life.
- Offer wood fiber pawns.
- Molded plastic trays are 100% recyclable plastic.
- To save costs and reduce fossil fuel consumption, try to source materials close by in the Midwest.
- We comply with all U.S. and Michigan environmental and safety standards.
Warehousing & Fulfillment
No warehouse? No problem! Need fulfillment services? No problem!
Delano Games offers a complete warehousing and fulfillment program, including shipping solutions.
Warehousing
Our spacious warehouses are very close to our manufacturing plant, so your games are ready to ship immediately upon completion. Your games are palletized on hardwood shipping pallets, and each pallet is shrink-wrapped for complete protection.
Our main plant and warehouse are located in Michigan and centrally located for shipping anywhere in the United States. Our storage rates reflect our location, too. No high-priced storage like on the East and West coasts!
Fulfillment
We work with various shipping companies to get you the best rates possible for shipping your games. We can do it if you need a single game shipped or a whole truckload! We are familiar with the shipping needs of Amazon and large retailers like Wal-Mart, Target, Barnes & Noble, etc. Of course, we also work with game industry distributors too.
Crowdfunding
Looking to fund your game? Crowdfunding has grown dramatically, and Kickstarter is the most popular site gamers utilize. Other popular sites are Indiegogo, Gamefound, and Backerkit.
We can help you with pricing before, during, and after your KS campaign, and we will:
Consult with you on stretch goals or cost reduction options
Print / store your games after your KS campaign
Handle all your KS fulfillment (and kit fulfillment) needs for the commitments promised to ALL of your backers that helped you successfully fund your games
Handle all your kit fulfillment, assembly, and distribution
